View, add, and edit contact details on the Contact Profile Page.
Clicking on a specific Contact in the contact list will open their profile page.
On the right panel, you'll see basic contact information, such as their company, what community they are part of, contact information, and more.
Additionally, we have the following tabs so you can always understand your community members and be able to track the information that is important to you.
Insights
The insights tab shows the community member's activities, includes a customizable over time graphical view, the number of posts, replies, and reactions. Additionally, it shows the member's event engagement - how many events they registered for, spoken at, or hosted.
Activities
The Activities tab will allow you to track all the steps your members made in your community and other associated event and business integrations. It’s a great way to follow the breadcrumbs if you are interested in the individual history of a member how they made their way to your community, and how they are engaging. Synced all across our integrations.
Events
The events tab provides additional insight into the event engagement of each community member. View details like the number of in-person and virtual registrations, the number of events they spoke at, and the number of events they've hosted. (You can set the speaker and hosts for the event in the event settings).
Additionally, you can see the specific events that the community member registered for, hosted, or spoke at.
More details
In the "More details" tab, you'll be able to view all default and custom attributes for the community member.
For more information on Attributes, visit this help article.
Notes
Track conversation notes, member escalations, memorable details, and more in the notes section.
Photos
Add photos of the community member here. This way, if you ever need speaker photos, additional assets, etc., they are easy to obtain. These photos can also be added on the member's public profile.
Public profile
By creating a public profile, a public URL is generated where the community member can share their bio, headshots, links to recent engagements, their area of expertise, and more. If you have the public profile enabled, you will be able to view the components of the public profile.
For more information on the public profile, visit this help article.
Request profile details
Having up to date data and information for your community members is important for ongoing community management - for example, it's always good to know what companies your community members work at and what their roles are! With this feature, you can request details from your members. To do this, click on "Edit Member" by the contact's profile photo, and select "Request profile details".
For more information on requesting profile details, visit this help article.
👋 If you need additional support, be sure to check out the Talkbase Friends Community where you can connect with fellow peers for help. Or, reach out to us at support@talkbase.io.
📍For future features and releases, keep an eye out on our Roadmap.