Measure how your community contributes to business goals with Impact Templates.
Impact templates help you assess your community's business value by tracking key performance metrics.
To pull relevant data, these templates require integration with platforms like Salesforce or HubSpot.
How to Access Impact Templates
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Navigate to Analytics in the Talkbase dashboard.
- Ensure you have connected an impact-related integration (e.g., Salesforce, HubSpot).
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Click "Add new" in the top right corner or proceed from the template library by clicking "Use template" on a specific template board. You can also "Preview" each template board to see the tracked data.
- Select an impact template to explore metrics like sales influence, lead generation, and community-driven growth.
- The Analytics page features a table view of the analytics board currently used. You can also access live analytics boards from the template library by clicking "Open live board" next to a specific board.
- Community as Top of Funnel – See how community engagement drives and influences deals in your sales pipeline.
- Sentiment – Understand the tone of community discussions, helping you track shifts in positivity, concerns, and overall engagement.
☝️ Tip: If you don’t see any impact templates, check your integrations to ensure they are correctly connected.
👋 If you need additional support, be sure to check out the Talkbase Friends Community where you can connect with fellow peers for help. Or, reach out to us at support@talkbase.io.
📍For future features and releases, keep an eye out on our Roadmap.